How to Avoid Integration Problems Between OMS, WMS, and ERP Systems

Before You Integrate Any Software, Ask This First: Is Your Data Ready?

Everyone wants their systems to “just work together.” Whether it’s your OMS and WMS, TMS and ERP, or any combination of platforms, integration is seen as the path to real-time visibility and operational efficiency.

But before you begin development, there's one critical question to ask:

Is your data clean?

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The Hidden Costs of Integration Without Clean Data

Integrating software systems should accelerate your operations, not stall them. But if your data is inconsistent, incomplete, or trapped in third-party systems, the integration process can stretch from days to weeks, with costly downstream effects.

At Soapbox, we’ve seen it time and again: customers hit roadblocks not because the software doesn’t work, but because their data isn’t ready for it.

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The SKU Problem: A Real-World Example

Let’s start with your product catalog. Ask yourself:

• Do you have a unique SKU for each product variant?
• Does each SKU have an associated UPC?
• Are item names, SKUs, and UPCs used consistently across teams?
• Do your records include weights and dimensions per unit?

If the answer is no to any of the above, your integrations will likely fail or silently cause operational chaos.

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Imagine this:

It’s Black Friday. A temporary warehouse associate pulls a pick list showing two items under the same SKU. One item is red, the other blue, but there's no way to tell the difference from the data.

An experienced team member might catch the issue. A software system won’t.

The result? Wrong shipments, returns, refunds, and a domino effect across your fulfillment network.

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Why Data Standardization is Non-Negotiable

Software systems don't read images or interpret context. They rely on structured, standardized data. Without that foundation:

• OMS and WMS platforms cannot communicate effectively.
• Automation rules fail.
• BI tools surface incomplete or incorrect insights.
• Integration timelines become longer and more complex.

As Monique Hurdle, Soapbox’s Customer Onboarding Lead, puts it:

“If you want a smooth integration and a scalable operation, your first step is to start with clean data. It’s the most common blocker and the most preventable.”

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What Clean Data Enables

When your data is standardized and centralized, integration becomes not only easier but also more impactful:

• Faster onboarding: Reduce rework and manual mapping.
• Smarter automation: Route orders with accuracy and speed.
• Better decision-making: Access reliable insights across your supply chain.
• Scalable operations: Support growth across multiple warehouses, regions, and partners.

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How Soapbox Helps

At Soapbox, we don’t just install integrations. We lead with data readiness. From day one, our onboarding team works with you to audit, clean, and structure your product catalog and system data. Your tech stack is only as powerful as the data that flows through it.

If you're ready to connect your systems effectively, start with your data. We’re here to guide the rest of the journey.